Welcoming you to our new office

As of 24th April 2023, we will have the pleasure of serving you from our new office location in Nairobi.  This new space is conveniently located at Merchant Square on Riverside Drive and will offer you an opportunity to visit us to finalize your reservations, make inquiries and more.

Our new address:

Air France - KLM

1st Floor, Block A

Merchant Square

Riverside Drive



Customer Contact Centre

Whether you are all set to book your ticket or are looking for practical information after your booking, we’ve got you covered! We're happy to help you with any questions or requests. You can view our online self-service options or reach out to our Customer Contact Centre between 8.00am and 8.00pm everyday by phone or email.

Smiling biracial man in glasses sit at desk in office browsing wireless Internet on laptop device, happy African American male worker laugh watch funny video on computer gadget, relax at work break