Special Conditions
When booking a flight with KLM, you agree to our General Conditions of Carriage for both you and your baggage. Make sure to read these additional conditions as well.
About these special conditions
The below conditions are part of our General Conditions of Carriage and may include specific additions that only apply for the selected country website.
Online booking
You can book online flights for a maximum of 9 passengers (adults and children) per booking. Each adult may accompany an infant traveling on their lap.
Your booking is confirmed when you receive a booking reference. A confirmation e-mail containing all of the details of your booking will also be sent to the e-mail address you provided.
Keep in mind that, in accordance with the provisions of the EU regulation, the customer's right to withdrawal does not apply to tickets purchased via our website.
Fares
Fares quoted include all taxes, except where taxes are collected locally at the airport. Fares are only guaranteed when you have a booking reference.
Online payment
To pay online, you need a debit or credit card. The payment will be debited immediately from the card by KLM. In some countries, you can use other payment methods, such as bank transfer, Apple Pay, or local payment methods.
Payment is fully secured by encryption conforming to the highest industry standards.